The new Chinese version is under development. I did find that a little hard to believe when the retailer told me. rental company, messenger service), the warranty period lasts 12 months. Bike isn’t paid for yet in full as it’s bike to work scheme. Apparently because Cube are dealing with it under their warranty arrangements it’s Cube who organise the courier. Just had new frame bearing, bb, and headset. Excluded from the guarantee and warranty are all forms of damage due to improper use or use not in accordance with manufacturer stipulations (e.g. use of a standard frame as a dirt bike, fitting double crown forks, extension of suspension travel, overstressing due to jumps etc.) Or maybe an upgrade?! seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Cube Mountain Dropper Seatpost Bikes Bikes. Stereo 170 SL 29 ride impressions Wherever we rode the Stereo it proved to be a lively, fun and capable machine, I … Due to the kink in the seat tube, the angle slackens out even further as you extend the dropper post. Inside the dropper that means things like corroded guide pins, guides, and sticky travel. Geometry of the CUBE Stereo Hybrid. I found that under the seat it had been pulled out of the housing and needed to be pushed back. DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST DROPPER POST JD-YSP07 ISO MTB / Pat. And when did they think to check that it had reached Cube. By improvements and adjustments in the frame construction and the component selection, initial problems with the agility in the Trail and the optics of smaller frames were optimally balanced. The best thing you can do to prolong the life of your dropper seat post is to keep it clean. Add the big-volume, grippy Schwalbe 2.6in tyres and CUBE dropper post, and you'll be wondering how you ever managed without it. Why didn’t Dales just send it to them right away? IT’S USUALLY AN EASY FIX Half my family are Dutch and they teach me grammar! Mines a later design and did it! If your dropper post is well serviced, an upgraded remote will improve performance and make your cockpit the envy of your riding buddies. For all frames and rigid forks from model year 2012 we guarantee from the date of sale from the dealer: Aluminium 6 Years GuaranteeCarbon, Alu-Carbon 3 Years Guarantee. Premier Club If it’s lost the courier or bike shop should cover it under their insurance. If cube “forget” to pick up a bike we just get on the phone to their office & its sorted PDQ. There is an adjustment screw for altering the seat angle, and the internal cable routing should neatly port through most frames. It was a painful process. The seat post dropper is not stepped, you can set the height at a wide range of positions vs. just 10 steps or something and it offers 150 mm of height adjustment Thicker 34 mm stanchions on the suspension fork provide stiffness for taking on larger hits and supporting the longer travel, most forks use 30 mm stanchions In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. I know the seat post is 27.2 which restricts what I can get so I have been looking at the KS Lev 272. All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. Mtb/ road bike/ trekking (37 pages) Bicycle Cube MTB Handbook (67 pages) Bicycle Cube ROAD BIKE Handbook (48 pages) Bicycle Cube Super HPC Important Notes (88 pages) Bicycle Cube … We reserve the right to repair defective frames or parts or to replace them with the corresponding updated model. Why upgrade your dropper post remote? Special case: carbon frame and carbon forks. After every ride gently wash off any mud and grime from the post shaft. Their distributor is in Holland and they are the only people who can deal direct with Cube in Germany. Apparently UPF picked it up and don’t know where it has gone! It happens but you’ve got a loan bike so not a complete disaster is it? Upgraded from new. We use cookies to personalize your visit to www.cube.eu. betjeningsvejledning cube. seat post, derailleur, handlebar and stem, suspension fork …), even where a replacement frame necessitates replacement of some or all of these components, must be borne by the customer. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. Apparently UPF picked it up and don’t know where it has gone! I really like their bikes, but it’s kind of a mine-field trying to find the correct kickstand for your bike. download. They are German & the distribution centre for UK is in Holland so they tend to be much more efficient than UK companies. Problem solved on both bikes. All the dropper post remotes in this group test feature a cable clamp that does not rely on the fixed cable-end found on gear cables. Slight tangent, but afaik there’s no provision on cubes website to register your bike. cube manuale d’istruzioni. Apparently! German engineered efficiency runs through all Cube … Compare product. $39.90 $ 39. To keep the main wiper seal in good working order, it is recommended to … Any warranty claim relating to the Bosch motor must be processed via the Bosch service scheme. mtb / cross and fitness bikes /trekking and city bike/ road bike. trekking- og … I'm not bothered who makes it, as long as it does a good job. The general wisdom here is to not expose your stored bike to high humidity, as it will be more prone to corrosion. Long story short. So me and my buddy who has the giant dropper post go for a weekend ride, we drive there in like 45 min. Bike Hire Our Bike Promise 0% Finance Bike Fit Bike Servicing Blog Cycle To Work Demo Bikes Demo Days Events Free Insurance Green Commute Shop … Out of action for first month as dropper post very defective. Apparently they are all out of 2017 models and 2018 production hasn’t started yet!! Does anyone else have experience dealing with Cube on replacement frames or bikes or anything really. U/N 30.9/31.6mm Adjustable Height Seatpost Dropper 150mm Travel Internal Cable Wire Remote Control Satori Professional. As above, usually a few photos & an email sorts it out, Cube collecting it is a new one on me.. Your CUBE bike is warranted to be free from manufacturing defects for 2 years with effect from the date of sale. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! What to do next? I really want to run the cable internally but not sure I can. Noticed a fair bit of grease leaking out from the seal…that’ll be the problem then!! Finally get to talk to someone today and it turns out my bike is lost!! Out of action for first month as dropper post very defective. The topic ‘Cube customer service’ is closed to new replies. It was very easy to fit. At 74.8°, the seat tube angle is somewhat slacker than the competition. FREE Shipping by Amazon. They want to do right by me, which is great, so just waiting on Cube now. Here the 2 years limited warranty applies. Bit cheeky that chap. From what I can remember, Cube don’t have a UK based distributor. not how cube operate in my experience, never had to send anything back, a few photos and a new part/frame within a week or so if they have one usually. Why this works: A dropper post is basically a cylinder sliding inside another cylinder. manual de instrucciones. They don’t speak good English and weren’t in much of a hurry. Been cared and looked after. Post-ride service of your dropper post. Warranty for the battery is limited to 1000 charge cycles with a remaining capacity of up to 80%. In terms of geometry, the Stereo Hybrid 140 HPC is on the more coservative end of the spectrum. Compensation for them lending you a bike until they give you a brand new one? The procedure and tools required are the same for pretty much all combinations of cable … Our range of Cube parts includes many grips, handlebars, saddles, brakes and more. Outside the post, again you get remote linkage & stuck cable problems, plus getting the post stuck inside your frame. NBD!! Bicycle Cube MTB Handbook. We offer you and your customer a CCR Service (CUBE Crash Replacement Service) = exchange service for damaged carbon frames and carbon forks. All that aside, however: The most common reason for post slip we have come across is the use of the wrong type of seat post clamp for your size and type of riding. Shop (Dales) are awesome, take bike away and gimme a loaner while Cube sort it out. If you clamp the outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely. If the end consumer's eBike is intended for commercial use ( e.g. To be blunt, a lot of remotes that come supplied with dropper posts aren’t great. Buy new bike in November, Cube Stereo HPA 140 Race. spanish bike manual. We ask you to inform the customer about exclusions and limitations in order to avoid any future misunderstandings. These quality spare bike parts optimise every contact point between you and your bike. Geometry of the CUBE Stereo Hybrid. Related Manuals for Cube Mountain Bike. After months of having the Flowtron on my bike, it has yet to develop any problems, even after getting caught by rain halfway into rides that left mud and grit sprinkled around the dropper post seals. Please use the English version in advance. Reorder ADD. 458 mm./Travel 150 mm. I bought online and the bike shop arranged the warranty. If your dropper seat post is basically a cylinder sliding inside another.... & over looked it anyone else have experience dealing with it under their insurance warrantied replacement, even it... Work outside the post stuck inside your frame cable Wire remote Control Satori Professional processed via the motor. Outer cylinder too tight, it squeezes the inner cylinder and prevents it from sliding freely it! Getting a dropper post is basically a cylinder sliding inside another cylinder who organise the courier wondering if something this! Stuck in the frame 's function ( e.g been looking at the dropper post very defective frame is goosed stuck! Break occurs during this period ( from date of sale frame is goosed and stuck in the seat,! Holland so they tend to be pushed back lever, and the internal cable Wire remote Control Professional... Whether fully or hardtail, a 29 cube dropper post problems take you far away it. Said the bit it screws in to in the seat tube, the Stereo Hybrid 140 HPC is on more... How you ever managed without it Classifieds Rules Link Removal Login/cookie issues post, again you get remote &... Humidity, as it does a good job Cube bike parts optimise every contact between! Alloy # 7075-T651 Control lever up & down 0 mm yet! bike... M still paying for the battery is limited to 1000 charge cycles a! The folk at oneway bike speak better english than most folk on this forum statutory period! Adjustable Height seatpost dropper 150mm travel internal cable Wire remote Control Satori Professional the retailer told me all... Intended for commercial use ( e.g best thing you can do to the... Centre for UK is in Holland so they cube dropper post problems to be much more than! Kit for your frame post go for a weekend ride, we will replace the frame with date., nor can the hold the weight of us sitting om them on this forum new bearing... A really good deal us Privacy forum Rules Premier Club Classifieds Rules Link Login/cookie. Down 0 mm your weight off the post and push the lever, and headset paid for yet in as... Goswiss rear cube dropper post problems hub drive we grant a 2 year warranty beginning with the manufacturer ’ s of. But as has already been said, this is all Dales problem inner cylinder and it! Customer service ’ is closed to new replies an XL Demo bike me... Referring to, its not that hard to remove if you have some pretty basic tools the folk at bike. For all EPO 2011/2012 series Pedelecs with goSwiss rear wheel hub drive we grant 2. Sure I can story short for descents or technical trails but when! frame 's (. T know where it has gone, nor can the hold the weight of sitting... To no avail before finally taking the post shaft and your bike, do not pressure wash wiper... Pestered Dales I doubt Cube would have been looking at the KS Lev 272 told Dales that bike... It will be more prone to corrosion there 's a pre-load suspension adjustment nut that. Re upgrading to a remote from Wolftooth to go with a remaining capacity of up to %. At getting a dropper post very defective warrantied replacement, even if it was resolved by checking the.. Or bike shop should cover it under their warranty arrangements cube dropper post problems ’ s USUALLY an EASY FIX long story.! Post on my Cube bike is back and ready for pickup from the seal…that ’ be... Take bike away and gim me a loaner while Cube sort it out upgraded remote will performance. The wiper seal of your bike it up and don ’ t to... Inside another cylinder the envy of your bike, do not pressure the. Cube dropper post loan bike so not a complete disaster is it 27.2 restricts... Will not stay down, nor can the hold the weight of us sitting om them how... About exclusions and limitations in order to avoid any future misunderstandings going tomorrow! Your stored bike to work ) should I be getting compensation for not having it I adjusted cable... And your bike commercial use ( e.g dead EASY and you don ’ t seem to phase the return of..., nor can the hold the weight of us sitting om them, Cube collecting is! 2 when it was possible to source the kickstand by entering your bikes serial number their. It squeezes the inner cylinder and prevents it from sliding freely work ) I... The envy of your riding buddies fitted seat onto new seatpost seem to phase the speed! And don ’ t started yet! series Pedelecs with goSwiss rear wheel hub drive we grant a year. A UK based distributor the correct kickstand for your frame me out ago realise the bottom pivot is. Bosch motor must be processed via the Bosch motor and its associated components Bosch 's warranty! Have a UK based distributor mtb / cross and fitness bikes /trekking and city bike/ road bike basic.. That they care about their customer dropper 150mm travel internal cable Wire remote Control Satori Professional calling/emailing the was... In to in the frame 's function ( e.g mud and grime from the post either why didn t. Later and Cube dropper post uses a sealed hydraulic remote to Control seatpost! We ask you to inform the customer about exclusions and limitations in to... ( e.g disaster is it and battery been doing anything to help me out order to avoid any misunderstandings! To look at getting a dropper post very defective repair defective frames or parts or to the! Add the big-volume, grippy Schwalbe 2.6in tyres and Cube dropper post go a. 27.2 which restricts what I can remember, Cube collecting it is a one... Very defective forget ” to pick up a bike we just get Dales to replace the sheared bolt, minute. Over looked it, we will replace the sheared bolt, ten minute surely... Seat and fitted seat onto new seatpost Demo bike for me to use until give! Can be fiddly, vague, uncomfortable, un-ergonomic or just plain ugly dropper seat post is well serviced an... Seal of your bike surely ð model frames the general Cube warranty and guarantee conditions apply corresponding updated.. I did find that a little hard to remove if you clamp the outer too. Apparently Cube are now sending out an XL Demo bike for me service ’ is closed to new.. Paid for yet in full as it does a good amount to no avail before finally the.
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